COOKIE USAGE
We may use a number of different cookies on our site which may place small data files, on your computer or handheld device. This is standard practice for all websites and are essential in helping us deliver a high quality website experience to you. If you do not know what cookies are, or how to control or delete them, then we recommend you visit https://www.aboutcookies.org for detailed guidance.
Please see below for a description of the different types of cookies we may use. Currently we operate an ‘implied consent’ policy meaning that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete this sites cookies after visiting it, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.).
We may use a session cookie to remember your log-in or what you’ve put in a shopping basket, or added to a wishlist for example. If used, session cookies are necessary for the correct working of the site and if disabled, various functionality on the site will be broken.
More information on session cookies and what they are used for at https://www.allaboutcookies.org/cookies/session-cookies-used-for.html
Google AdSense – this cookie is used by Google to report to us how any adverts we may be running are performing. User data is all anonymous. You can find out more generally about Google and its policies and principles as regards advertising at https://www.google.com/policies/privacy/ads/
Google Analytics – we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.co.uk/intl/en/analytics/privacyoverview.html
Social buttons and Cookies. You may see ‘social buttons’ throughout the site. These enable users to share or bookmark the web pages. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of this site. You should be aware that these third party sites are likely to be collecting information about what you are doing all around the internet. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting this site, and the specific pages you are on, even if you don’t click on the button (or if there is no button) if you are logged into their services, like Google, Bing and Meta. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
External web services. We may use a number of external web services on our site, mostly to display content within our web pages. For example, we often use Flickr to display images or image slideshows; to show videos we sometimes use Vimeo or YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
Service request forms, Surveys & Contests. From time to time our site may request information from users via surveys, contests or for a particular service (eg newsletter sign up). Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. These forms will sometimes be hosted by service providers such as Mailchimp and Klaviyo which will also place cookies on your computer.
PRIVACY POLICY
BACKGROUND:
This Policy applies as between you, the User of this Website and Tim Jones Ltd the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.
Keeping Your Data Safe is Important to Us
1 : We will never sell your data.
2 : We only keep the Data we need to carry out our work.
3: You have control of your data and your preferences. You can contact us to request or change your data at anytime, Please see more details below how your data is stored.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Data”
Means collectively all information that you submit to the Tim Jones Ltd via the Website. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;
“Cookie”
Means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Information about the cookies used by this Website are set out in Clause 12;
“Tim Jones Ltd”
Means Tim Jones Ltd of Registered address 9 Elmsdale, Wightwick, Wolverhampton, West Midlands, WV6 8ED;
“UK and EU Cookie Law”
Means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
“User”
Means any third party that accesses the Website and is not employed by Tim Jones Ltd and acting in the course of their employment; and
“Website”
Means the website that you are currently using (https://www.thecaseshop.co.uk) and any sub-domains of this site (e.g. subdomain https://www.thecaseshop.co.uk/brands) unless expressly excluded by their own terms and conditions.
2. Scope of this Policy
This Policy applies only to the actions of Tim Jones Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
3. Data Collected
Without limitation, this Website may collect any of the following Data from time to time:
3.1 name;
3.2 contact information such as email addresses and telephone numbers;
3.3 demographic information such as post code,
3.4 financial information such as credit / debit card numbers;
3.5 IP address (automatically collected);
3.6 web browser type and version (automatically collected);
3.7 operating system (automatically collected);
3.8 a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).
4. Our Use of Data
4.1 Any personal Data you submit will be retained by Tim Jones Ltd .
4.2 Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group with whom we may share data.
4.3 Your Data that you have given us when you have placed your order online or what we have taken over the telephone to process your order could be passed to a third party, Suppliers, Couriers to enable your order to be processed and goods to be shipped.
4.4 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Fore more details on security see Clause 11 below.
4.5 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
4.5.1 Internal record keeping;
4.5.2 Improvement of our products / services;
4.5.3 Transmission by email of promotional materials that may be of interest to you;
4.5.4 Contact for our research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
If a telephone order is placed, we would then ask our customer if you wish to be added to our newsletter and if you are happy to become a registered guest where you can benefit from our special offers, we would then tick a box to say registered guest and we would tick a box to subscribe you to our newsletter
If at a later date you do not want to be subscribed to our newsletter you can unsubscribe at the bottom of the newsletter received.
When you place your order online, You can tick a box on our website upon checkout if you wish to subscribe to our newsletter.
We currently use a company called Mailchimp for this email service. We may change our email provider in future. When you receive a newsletter if you have opted to receive them then you still have the choice to unsubscribe if you change your mind and do not want to see our offers.
4.5.5 Data received: We may have to pass and share your data with third parties to help us provide a better service for you. Some examples might be giving your address to a courier so they can deliver your order, or we may have to pass your order to a third party supplier for them to Process and deliver your order or To obtain quotes on products and Custom Foam to enable us to get the information and quote that you require.
5. Third Party Websites and Services
Tim Jones Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal Data provided by Users of this Website.
6. Links to Other Websites
This Website may, from time to time, provide links to other websites. Tim Jones Ltd has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.
7. Changes of Business Ownership and Control
7.1 Tim Jones Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Tim Jones Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
7.2 In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
8. Controlling Use of Your Data
8.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
8.1.1 Use of Data for our marketing purposes ,
If a telephone order is placed, we would then ask our customer if you wish to be added to our newsletter and if you are happy to become a registered guest where you can benefit from our special offers, we would then tick a box to say registered guest and we would tick a box to subscribe you to our newsletter
If at a later date you do not want to be subscribed to our newsletter you can unsubscribe at the bottom of the newsletter received.
When you place your order online , You can tick a box on our website upon checkout if you wish to subscribe to our newsletter. We currently use a company called Mailchimp for this service. When you receive a newsletter if you have opted to receive them then you still have the choice to unsubscribe if you change your mind and do not want to see our offers.
8.1.2 Sharing Data with third parties. We may have to pass and share your data with third parties to help us provide a better service for you. Some examples might be giving your address to a courier so they can deliver your order, or we may have to pass your order to a third party supplier for them to Process and deliver your order or To obtain quotes on products and Custom Foam to enable us to get the information and quote that you require
If you do not want this information to be passed on to a third party please contact the office when your order has been placed on 01902 324734. We can then get your item shipped directly to us and you can collect it directly from the office.
Therefore None of your data would be passed to fulfilment related third parties.
9. Your Right to Withhold Information
9.1 You may access certain areas of the Website without providing any Data at all. However, to use all features and functions available on the Website you may be required to submit certain Data.
9.2 You may restrict your Internet browser’s use of Cookies. For more information see Clause 12.
10. Accessing your own Data
You have the right to ask for a copy of any of your personal Data held by Tim Jones Ltd (where such data is held) on payment of a small fee, which will not exceed £300.00.
Please email sales@thecaseshop.co.uk if you require this information.
11. Security
11.1 Data security is of great importance to Tim Jones Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
12. Cookies
12.1 This Website may place and access certain Cookies on your computer. Tim Jones Ltd uses Cookies to improve your experience of using the Website and to improve our range of products AND/OR services. Tim Jones Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
12.2 All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
12.3 Before the Website places Cookies on your computer, subject to sub-Clause 12.4, you will be presented with a pop-up announcement requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Tim Jones Ltd to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
12.4 Certain features of the Website depend upon Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser’s settings as shown here: https://www.civicuk.com/cookie-law/browser-settings.
12.5 You can choose to enable or disable Cookies in your Internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your Internet browser.
12.6 You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
12.7 It is recommended that you ensure that your Internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
13. Changes to this Policy
Tim Jones Ltd reserves the right to change this Policy as we may deem necessary from time to time or law may require as. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.
